Shipping Policy

Last Updated: August 2025

🇺🇸 UNITED STATES
Shipping Type: Ground (UPS)

  • Dispatch: 1 to 2 business days after payment

  • Estimated Delivery: 2 to 5 business days

  • Includes tracking

  • Minimum purchase: 1 bale

  • Nationwide coverage

High-Risk Area Note:
In areas considered high-risk, the shipping company will assess whether home delivery is possible. If not, the customer will be contacted to coordinate pickup at a nearby secure location.

Responsibility:
We are not responsible for losses, damages, or delays caused by UPS.
All claims must be made directly with UPS.

Recommendations:

  • Review UPS claim policies

  • Consider purchasing additional insurance directly with UPS

  • Request services with tracking and security

🇲🇽 MEXICO

Non-traceable shipping (economy)

  • Estimated Delivery: 2 to 3 weeks, depending on customs inspection at the border

  • No tracking or insurance included

  • Only available to accessible areas and complete addresses

  • This shipping method is at the customer's own risk

Trackable shipping (recommended)

  • Estimated Delivery: 5 to 8 business days

  • Includes real-time tracking

  • Delivery only in urban areas

  • Customer must be reachable by phone

Insurance Automatically Applied (Trackable Shipping):

  • Basic ($200 USD): Covers total loss

  • Optional Full Coverage (5% of declared value): Covers 100% of the order

High-Risk Area Note: Same as above.

🌊 COLOMBIA

  • Sea Freight: $180 per bale, 4 to 6 weeks

  • Air Freight: $205 – $225 per bale, 10 to 12 business days

  • Packaging: Two 50 lb boxes to avoid $40–$60 USD fines

Insurance Automatically Applied:

  • Basic ($200 USD): Covers total loss

  • Optional Full Coverage (5% of declared value): Covers 100% of the order

Recommendation: Request mixed bales to avoid customs sanctions

High-Risk Area Note: Same as above.

🇭🇳 HONDURAS

  • Cost per bale: $165

  • Estimated Delivery: 4 to 6 weeks

Insurance Automatically Applied:

  • Basic ($200 USD)

  • Optional Full Coverage (5% of declared value)

High-Risk Area Note: Same as above.

🇰🇷 COSTA RICA

  • 1 bale: $290

  • 4 bales: $610

  • Estimated Delivery: 4 to 6 weeks

Insurance Automatically Applied:

  • Basic ($200 USD)

  • Optional Full Coverage (5% of declared value)

High-Risk Area Note: Same as above.

🇬🇹 GUATEMALA

  • Cost per bale: $175

  • Estimated Delivery: 4 to 6 weeks

Insurance Automatically Applied:

  • Basic ($200 USD)

  • Optional Full Coverage (5% of declared value)

High-Risk Area Note: Same as above.

🇳🇺 NICARAGUA

  • Cost per bale: $175

  • Estimated Delivery: 4 to 6 weeks

Insurance Automatically Applied:

  • Basic ($200 USD)

  • Optional Full Coverage (5% of declared value)

High-Risk Area Note: Same as above.

🇻🇪 VENEZUELA

  • Cost per bale: $200

  • Estimated Delivery: 4 to 6 weeks

Insurance Automatically Applied:

  • Basic ($200 USD)

  • Optional Full Coverage (5% of declared value)

Note: Insurance is highly recommended due to possible customs inspections.

High-Risk Area Note: Same as above.

🇸🇻 EL SALVADOR

  • Cost per bale: $165

  • Estimated Delivery: 4 to 6 weeks

Insurance Automatically Applied:

  • Basic ($200 USD)

  • Optional Full Coverage (5% of declared value)

High-Risk Area Note: Same as above.

🇵🇴 DOMINICAN REPUBLIC

  • Cost per bale: $165

  • Estimated Delivery: 4 to 6 weeks

Insurance Automatically Applied:

  • Basic ($200 USD)

  • Optional Full Coverage (5% of declared value)

High-Risk Area Note: Same as above.

🇨🇺 CUBA (AIR)

  • Cost per bale: $290

  • Estimated Delivery: 3 to 4 weeks

  • Packaging: Two 50 lb boxes to avoid $40–$60 USD customs fines

Insurance Automatically Applied:

  • Basic ($200 USD)

  • Optional Full Coverage (5% of declared value)

High-Risk Area Note: Same as above.

🇪🇨 ECUADOR (AIR)

  • Estimated Delivery: 12 to 23 days

  • Packaging: Two 50 lb boxes to avoid $40–$60 USD fines

Insurance Automatically Applied:

  • Basic ($200 USD)

  • Optional Full Coverage (5% of declared value)

High-Risk Area Note: Same as above.

📍 AIR SHIPPING – GENERAL CONSIDERATIONS

  • Faster delivery

  • More likely to face inspection and adjustments

  • Using two boxes helps avoid customs fines

  • Mixed bales are recommended

📍 GENERAL INFORMATION

  • Only one delivery attempt is made

  • Customers must track their order

  • For trackable shipping, the registered phone number must be answered

  • Non-trackable shipments travel without guarantee or claim options

High-Risk Area Note: Same as above.

Customs Responsibility
Mangy’s is not responsible for customs procedures, taxes, holds, or delays, as these depend on each country’s regulations and local authorities.

We recommend that customers inform themselves about their country’s customs policies in advance. If any issue arises, they must contact the shipping company directly for support.

📞 CONTACT